Club Willamette FAQ
Club Willamette is a subscription-style club that’s customizable for monthly wine pick-ups from select locations. 100% of your monthly subscription fee is added to your Club balance to use on the wines of your choice. Learn more about Club Willamette by reading through our frequently asked questions.
Club Willamette is a monthly subscription-style wine club. Members are billed $49 per month, which grants you access to Member benefits. Active Club Willamette members are entitled to the following benefits:
- 20% discount on Wine Club selections and wine bottle purchases.
- Access to Into the Woods campground reservations (May – October).
- Access to library selections, limited release, and pre-release wines.
- One complimentary educational wine flight for you and up to three guests (once per month, by appointment only).
- Complimentary Private Winery Tour & Tasting with a Winery Ambassador, by appointment.
- 10% discount on select merchandise.
- Member-only invitations to special events.
- Discounted admission to private wine experiences and events.
- Exclusive access to reserve our Winery Suites at the Estate in the Salem Hills (reservations required).
- Monthly billing will add $49 to your Club Balance to use toward any bottle of wine.
- Ability to use your $49 sign up fee towards the purchase of wine at the time of signup.
Each month, following a successful billing, the $49 monthly membership fee is returned to you in the form of a Club Balance to then be used towards wine bottle purchases at any Willamette Valley Vineyards location or online at wvv.com. This balance is available at any time during your active club membership, and you are welcome to use it as often as you like. Upon cancellation of your Club Willamette Membership, remaining Club Balances are available for up to 24 months (2 years) from the cancellation date.
Unlike traditional wine clubs, Club Willamette is 100% customizable, and as a member, you choose what wines you receive and when you receive them. Members can stack up their balance to go towards larger purchases or can use their balance as soon as they are billed.
No, there is no sign-up fee. Benefits begin immediately upon sign-up, and Members will be billed monthly.
$49 monthly subscription fee billed via credit card.
Club Willamette is billed on the first Wednesday of each month.
The Club balance is added to your customer code that you will receive in an email after your first billing. The code will remain the same month-to-month and can be used as a payment method during your visit to any Willamette Valley Vineyards location or online at wvv.com. This code is unique to you. Balances cannot be redeemed on the purchase of food or exchanged for cash.
Club Willamette honors your $49 monthly billing as a balance can use towards the purchase of wine at any Willamette Valley Vineyards location as well as online at wvv.com. Club Willamette balances are not eligible to be transferred for cash.
We ask that members must accept one (1) billing prior to canceling their membership. After receiving your first billing, members may cancel anytime, but please be advised that once billed, the balance is nonrefundable. We request 30 days’ notice via phone, email, or written notice in advance of the next billing. Club Willamette accounts with balances and no activity within 24 months will be closed and any balances forfeited. Canceled accounts will no longer have access to stated club benefits. To cancel your membership, please give us a call at (503) 588-9463 or email us at [email protected].
Call the Wine Club at 503-588-9463, email [email protected] or visit any of our locations and an associate will help you.
Go to wvv.com and click on the Wine Club tab located in the header on the right. Scroll down until you see “Find Your Club Willamette Balance,” then enter your 16-digit code into the search bar provided. You can also search directly at /Balance.
Yes! You will receive an email about one week prior to billing letting you know that we will be charging your card for $49 on the first Wednesday of the month.
After logging into your account:
- Click on your name in the upper right. This will take you to the “Edit Profile Page.”
- Click on “Credit Cards” in the subheading.
- Scroll down and click “Add a New Credit Card.”
Club Willamette Terms and Conditions:
Termination – Willamette Valley Vineyards reserves the right to terminate your membership in the case of 3 or more failed monthly club billings/credit card declines and/or lack of communication or activity on the account, such as updating payment methods or accepting billing.
Cancellation Policy – Membership may be canceled at any time after receiving your first billing. We request 30 days’ notice via phone, email or written notice in advance of the shipment. We cannot cancel your membership once a monthly club billing is in process. Club Willamette accounts with balances and no activity within 24 months will be closed and any balances forfeited. To cancel your membership, please call (503) 588-9463 or email [email protected].
Refunds – Club Willamette balances cannot be refunded for cash once billed and reflected as a balance in your club account. Following cancellation of your club membership, the remaining balance will be accessible for wine purchases at any Willamette Valley Vineyards location for up to 24 months (2 years) from the cancellation date. Club Willamette accounts with balances and no activity within 24 months will be closed and any balances forfeited. Upon cancellation, individuals are no longer eligible to receive stated club benefits regardless of the remaining Club Willamette balance.
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